She may be new to our service department, but she’s been a customer of Frank Leta for years! While coming on board just three months ago, Lillian has made quite the impact. She shows up to work everyday with a cheerful attitude and friendly demeanor that everyone enjoys, which is precisely why Lillian is our…
One of our top priorities at Frank Leta Acura is finding individuals who are friendly, approachable, down-to-earth people who we feel can best represent our brand while making our clients feel comfortable and at ease during their purchasing experience. This is no easy task, but having a team that our customers enjoy being around is…
Frank Leta Acura Sales Manager, Nick Dubrouillet, Recognized as Top Performer by Acura It’s no surprise that serving our clients and delivering the absolute best experience is our number one priority at Frank Leta Acura. From our service advisors, to product specialists, to greeters and technicians, everyone at our dealership understands the importance of making…
If you’ve serviced your vehicle with us before, you’ve likely noticed that we have an in-house parts department as you pull into our service drive. Whether it’s providing our service technicians with equipment to use on a customer’s vehicle repair, or a customer wishing to order something specific and hard to find, our parts department…
You may not see the faces of our service department often, as they’re our behind-the-scenes heroes, but allow us to introduce you to Mike! Not only is Mike one of our talented service technicians, he also happens to be our January employee of the month! I chatted with Mike for a bit to allow you…
When you pull into our service bay, you may have noticed that you’re immediately greeted by one of several friendly faces. One of those faces is Amanda Remming, who happens to be our December employee of the month! I caught up with Amanda for a little Q&A so that you can get to know her…
Every company has that vital employee who keeps the place running from behind the scenes, putting out fires and handling the important day-to-day tasks. Our November employee of the month happens to be that person–Katie Eddings! Katie is not only our office manager, but she’s also an incredibly kind and generous coworker. I caught up…
We are so, so proud to announce that our very own service advisor, Cougar Knickerbocker, won Acura’s Top Advisor contest for our region! The competition started with over 1,200 advisors across the country. Each advisor was judged in a variety of areas (client engagement skills, vehicle technical knowledge, etc.) and put through several tests. Part…
If you’ve ever purchased a part for your car through our service department, you’ve likely worked with this fella. He’s constantly bringing a positive attitude to the day, and for this reason (among many others), Adam is our employee of the month! Here’s a little Q&A with Adam to get to know him a little…
Is there anything better than a consistently smiling face and upbeat attitude floating around your place of work? The answer is most certainly no and that’s exactly what Jordan is at our store. But he’s not just an awesome person to have around, he’s our September employee of the month! I caught up with Jordan…
